HANDAYANI, Indah Tri; RAMADHAN, Muhammad Faqih. Analisis Kepuasan Pengguna Layanan Mobile Banking BCA Berdasarkan Framework PIECES. Portal Riset dan Inovasi Sistem Perangkat Lunak, [S. l.], v. 4, n. 3, p. 235–246, 2026. DOI: 10.59696/prinsip.v4i3.264. Disponível em: https://www.jurnal.soratekno.co.id/index.php/prinsip/article/view/264. Acesso em: 9 oct. 2026.